Privacy Policy

Personal Information

When you register for our financial analysis courses or use our platform, we collect personal details including your name, email address, phone number, and location information. We also gather professional background information to better tailor our educational content to your experience level.

• Full name and contact information including physical address in South Africa
• Email address and phone number for course communications
• Professional background and current employment status
• Educational qualifications and prior financial education experience
• Payment information for course enrollment and certification fees

Usage Data

Our platform automatically collects information about how you interact with our educational materials. This includes time spent on different modules, quiz scores, assignment submissions, and progress through our financial analysis curriculum.

Technical Information

We gather technical data such as IP addresses, browser types, device information, and operating systems. This information helps us optimize our platform performance and ensure compatibility across different devices commonly used in South Africa.

Educational Services

• Delivering course content and tracking your learning progress
• Providing personalized feedback on assignments and assessments
• Issuing certificates upon successful completion of course modules
• Connecting you with instructors and fellow students for collaborative learning
• Sending course updates, schedule changes, and important announcements

Platform Improvement

We analyze usage patterns to enhance our educational content and platform functionality. This helps us identify which topics students find challenging and where we can provide additional resources or support materials.

Security Measures

• End-to-end encryption for all data transmission between your device and our servers
• Secure database storage with regular security audits and vulnerability assessments
• Multi-factor authentication for administrative access to student records
• Regular security training for all staff members who handle student information
• Automated backup systems with secure off-site storage locations
• Compliance with South African data protection regulations and international standards

Data Storage

Your information is stored on secure servers located within South Africa, ensuring compliance with local data residency requirements. We maintain redundant backup systems to protect against data loss while ensuring quick recovery in case of technical issues.

Access and Correction

You can request access to all personal information we hold about you. If any details are incorrect or outdated, you have the right to request corrections or updates. We'll process these requests within 30 days of receipt.

• View your complete student profile and learning history
• Download copies of your course certificates and transcripts
• Update contact information, professional background, and learning preferences
• Correct any inaccuracies in your academic records or assessment scores

Data Deletion

You can request deletion of your personal information, though we may retain certain academic records for certification verification purposes as required by educational standards. We'll clearly explain what information must be retained and why.

Communication Preferences

You control how we communicate with you. Update your preferences to receive only essential course-related messages, or opt in for additional educational resources, industry updates, and networking opportunities with other finance professionals.

Educational Partners

Some course materials are delivered in partnership with established financial institutions and educational organizations. These partners may receive limited information necessary to provide specialized instruction or industry-specific certifications.

Service Providers

• Payment processing companies for secure handling of course fees
• Cloud storage providers for reliable access to educational materials
• Email service providers for course communications and updates
• Video conferencing platforms for live instruction and student interaction
• Analytics services to improve platform performance and user experience

Legal Requirements

We may disclose personal information when required by South African law, court orders, or regulatory requirements. This includes cooperation with educational oversight bodies and financial industry regulators when necessary.

Retention Periods

• Course enrollment and progress data: Retained throughout your active enrollment plus 7 years
• Assessment results and certificates: Permanently retained for verification purposes
• Payment records: Retained for 7 years as required by South African tax regulations
• Communication records: Retained for 3 years after last contact
• Technical logs and usage data: Retained for 2 years for security and improvement purposes
• Marketing preferences and communications: Until you unsubscribe or request deletion

Automatic Deletion

Our systems automatically delete or anonymize certain types of data when retention periods expire. You'll receive notifications before any significant data deletion occurs, giving you opportunity to download important records.

Types of Cookies

• Essential cookies for basic platform functionality and security
• Performance cookies to analyze how you use our educational materials
• Functionality cookies to remember your preferences and settings
• Personalization cookies to provide customized learning recommendations

Managing Cookies

You can control cookie settings through your browser preferences. However, disabling certain cookies may limit your ability to access some platform features or receive personalized learning experiences.

Transfer Safeguards

When transferring data internationally, we ensure recipient organizations provide equivalent data protection through contractual agreements, certification programs, or adequacy decisions by relevant authorities.

Age Verification

During registration, we verify that students meet minimum age requirements for financial education programs. Parents or guardians who believe we have collected information from their minor children should contact us immediately for resolution.

Notification Process

When we make material changes to this policy, we'll provide at least 30 days advance notice. You'll have the opportunity to review changes and, if necessary, update your privacy preferences or withdraw consent for new uses of your information.